7bdt Privacy Policy

1. Introduction

Welcome to 7bdt. We are Bangladesh's trusted online betting and gaming platform, offering cricket betting, live casino, slots, crash games, and more to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. This Privacy Policy describes how 7bdt collects, processes, stores, and protects the personal information of users who access our website and services.

By registering an account, making a deposit via bKash, Nagad, or Rocket, or by otherwise using any service on 7bdt, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all users aged 21 and above, which is our minimum age requirement for participation on 7bdt.

2. Information We Collect

7bdt collects two broad categories of information: information you provide directly, and information collected automatically when you use our services. We collect only what is necessary to deliver a secure, fair, and personalised experience.

Information You Provide Directly

• Full name, date of birth, and national identification details required for account verification and age verification (21+ only).
• Contact information such as email address and mobile phone number, used for account communications and support.
• Financial information including your preferred payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or card details) and transaction records for deposits and withdrawals.
• Identity verification documents such as a national ID card (NID) or passport, submitted when completing Know Your Customer (KYC) procedures.
• Any information you voluntarily submit to our customer support team via email or live chat, including complaint details and account queries.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser version, and screen resolution, used to optimise the platform for your device.
• Usage data: pages visited, game sessions played, betting history, time spent on the platform, and navigation patterns within the 7bdt website.
• Cookies and similar tracking technologies to remember your preferences, maintain session security, and analyse platform performance. See Section 6 for full cookie details.

3. How We Use Your Information

7bdt uses your information exclusively for the following lawful purposes. We do not use your data for any purpose that is not listed below without first obtaining your explicit consent.

• Account management: to create, maintain, verify, and manage your 7bdt player account, including processing your deposits and withdrawals.
• Identity and age verification: to confirm that you are 21 years of age or older, in compliance with our responsible gaming commitments.
• Service delivery and improvement: to provide betting and gaming services, personalise your experience, resolve technical issues, and continuously improve platform performance.
• Customer communications: to send you account notifications, transaction confirmations, bonus alerts, and support responses. Marketing emails are only sent if you have opted in.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, money laundering, and any other activity that violates our Terms and Conditions.

4. Data Sharing and Third Parties

7bdt does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data only with carefully selected third parties in limited, specific circumstances where it is strictly necessary to deliver our services. These parties include payment processors such as bKash, Nagad, and Rocket who require transaction data to execute your deposits and withdrawals; identity verification partners who assist us with KYC compliance; and technology providers who host and maintain our platform infrastructure under strict confidentiality agreements.

We may also disclose your information if required to do so by law, regulation, court order, or government authority. In all cases, we ensure that such disclosures are handled in accordance with applicable legal requirements and that your data is not used beyond the scope of that disclosure.

5. Data Security

The security of your personal data is a fundamental priority at 7bdt. We implement a range of technical and organisational security measures to protect your information from unauthorised access, accidental loss, alteration, or disclosure. Our approach to data security includes the following safeguards.

Technical Safeguards

• SSL (Secure Socket Layer) encryption is applied to all data in transit between your device and our servers, ensuring that your login credentials, personal details, and payment information are never transmitted in plain text.
• Password hashing and salting is used to store user credentials securely. We never store plaintext passwords in our database.
• Regular security audits and vulnerability assessments are conducted to identify and remediate potential weaknesses in our systems before they can be exploited.

Organisational Safeguards

Access to your personal data within 7bdt is restricted on a strict need-to-know basis. Only authorised team members whose job functions require access to specific data categories are permitted to view or process your information. All such personnel are bound by confidentiality obligations and receive regular data protection training. Despite our comprehensive security measures, no internet transmission or electronic storage system is 100% immune from risk. In the unlikely event of a data breach that affects your personal information, we will notify affected users promptly in accordance with our obligations.

6. Cookies and Tracking Technologies

7bdt uses cookies and similar technologies to improve your experience on our platform. Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, keep your session active and secure, and understand how users interact with our platform so we can continue improving it.

• Essential cookies: required for the basic functioning of the platform, including maintaining your login session and securing your account activity.
• Functional cookies: used to remember your language preference, display settings, and other personalisation options you have selected during your visit.
• Analytics cookies: help us understand aggregate usage patterns, popular game categories, peak traffic periods, and areas of the site that need improvement.
• Security cookies: used to detect and prevent fraudulent activity, verify user identity across sessions, and protect our platform from automated abuse.
• You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to log in and use certain features of the 7bdt platform.

7. Your Rights and Choices

As a 7bdt user, you have clear rights over your personal data. We are committed to honouring these rights promptly and transparently. You have the right to access a copy of the personal data we hold about you; to request correction of any inaccurate or incomplete information; to request deletion of your personal data where we no longer have a lawful basis to retain it; to withdraw consent for marketing communications at any time by contacting support; and to raise concerns or questions about our data handling practices directly with our support team.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all data rights requests within a reasonable timeframe. Please note that certain data may be retained for legal, regulatory, or fraud-prevention purposes even after an account closure or deletion request.

8. Data Retention

7bdt retains your personal data only for as long as it is necessary for the purposes set out in this Privacy Policy, or as required by applicable laws and regulations. The retention periods we apply are as follows.

• Account data is retained for the duration of your active account, and for a minimum of 5 years following account closure for regulatory and audit purposes.
• Financial transaction records are retained for a minimum of 5 years to comply with anti-money laundering (AML) obligations and financial reporting requirements.
• KYC and identity verification documents are retained for the period required by applicable regulations, typically 5 years from the date of submission or account closure, whichever is later.
• Marketing preference data and communications history are retained until you withdraw consent, after which they are deleted within 30 days.

Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

9. Children and Minors

7bdt is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain any personal information from individuals under the age of 21. If you are under 21, you are not permitted to register an account, make a deposit, or participate in any game or betting activity on 7bdt.

• Our registration process includes mandatory age verification steps to prevent underage access. If we discover that personal information has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that information from our records.
• If you believe a minor has gained access to our platform or submitted personal information, please contact us immediately at [email protected] so we can investigate and take appropriate action.
• Parents and guardians are encouraged to use parental control software and to monitor their children's online activity to prevent access to gambling websites and applications.
• We support responsible gaming initiatives and work with responsible gaming organisations to ensure that our platform remains safe and age-appropriate access controls are maintained at all times.
• Responsible gaming tools including deposit limits, session time reminders, and self-exclusion options are available to all registered users. Visit our Responsible Gaming page for more information.

10. Changes to This Privacy Policy

7bdt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or service offerings. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of 7bdt after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal information. If you disagree with any updated terms, you may close your account and discontinue use of the platform at any time.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws applicable to 7bdt's operations. By using our platform, you consent to the jurisdiction of the relevant courts for any disputes arising from this policy or from our data handling practices. We are committed to resolving any privacy-related complaints promptly and fairly through our customer support channels.

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our dedicated support team. We aim to respond to all privacy-related enquiries within 5 business days.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how 7bdt handles your personal information, please reach out to our support team. We are available 24/7 with Bangla-speaking agents ready to assist you.

Email: [email protected] — Please include your registered username and a clear description of your request so we can assist you as efficiently as possible. Response times are typically within 24 hours for standard queries and within 5 business days for formal data rights requests.

13. Responsible Gaming Commitment

At 7bdt, responsible gaming is inseparable from our commitment to user privacy and safety. We use the data we collect to monitor for signs of problem gambling behaviour, including unusual betting patterns, large rapid losses, or sudden increases in deposit frequency. Where our systems or support agents identify such patterns, we may proactively reach out to the affected user with responsible gaming resources and support options.

This use of your data for responsible gaming monitoring is conducted in your best interests and forms part of our duty of care to all players. You can read more about 7bdt's responsible gaming tools, self-exclusion options, deposit limits, and support contacts on our dedicated Responsible Gaming page. We are proud to operate a platform where player welfare comes first — not just as a policy statement, but as a lived commitment embedded in how we build and manage 7bdt every day.